We offer a chat support for the issues listed below.
a). Order
- Food spilled
- Forgot to drop off orde
- Restaurant gave incorrect order
b). Pickup/Dropoff
- Dropoff address in app not real address
- Dropoff location didn't have apartment or unit number
- Couldn't reach eater by phone or text
- Customer changed destination address
- Upset about long distance to dropoff
- Didn't have enough change for cash order
- Restaurant was closed
- Waited a long time for single pickup
- Order already picked up by another delivery partner
- Accidentally ended or canceled trip early
c). Vehicle broke down/Conflict
- Had minor conflict with eater
- Vehicle broke down
- Had minor conflict with restaurant