Fix a business or landmark issue on Uber Maps

At Uber, we’re committed to delivering the most accurate and reliable maps for your convenience. If you’ve noticed incorrect information related to a business or local landmark on our maps, we want to hear from you! The more details you provide, the faster we can update and improve our map data. Follow the instructions below to report any errors or discrepancies.

Reporting business or landmark issues

  1. Go to the map problem reporting tool
  2. Select the issue type
  3. Enter the address or use the pin to mark the location of the issue
  4. Select Confirm location
  5. Add notes to help us understand the issue (provide as much detail as possible)
  6. Choose Submit

You can find types of business or landmark issues to report and what to include for each issue below. Thanks for helping to improve Uber Maps!

Business information is incorrect

If a business on Uber Maps has outdated or incorrect information (such as the wrong name, address, or contact details) let us know so we can fix it. Common issues include businesses that have moved, changed names, or closed but still appear on the map, or businesses with incorrect details like phone numbers or operating hours. By reporting these discrepancies, you help ensure that Uber Maps stays accurate and up to date, improving navigation for both drivers and riders.

When reporting this issue, please include the business name, correct address, and any other relevant updates.

Business moved/relocated

If you’ve noticed that a business has moved to a new location but the old address still appears on Uber Maps, you can help us correct it. Common issues include businesses that have changed locations but haven’t had their map information updated. Reporting these changes ensures that riders and drivers can navigate to the correct location.

When reporting this issue, please provide the business’s name, its old address, its new/updated location, and any other relevant updates.

Business/place is permanently closed or no longer exists

If a business has permanently closed or a place no longer exists but still appears on Uber Maps, you can help us keep our data current by reporting it. Common issues include businesses that have shut down, demolished buildings, or landmarks that no longer exist. Reporting these closures ensures that riders and drivers aren’t misled by outdated map information.

When reporting this issue, please provide the full name, address, and any other relevant details about the missing location so we can add it to our maps promptly.

Business’s building footprint is missing or incorrect

If you’ve encountered a location on Uber Maps where a building’s footprint is missing or incomplete, we want to address it. This can include businesses, homes, or landmarks that don’t appear accurately on the map. Whether the building outline is absent, incorrect, or outdated, reporting these issues helps improve map precision for riders and drivers alike.

Access road is incorrect

If a landmark or business on Uber Maps is shown with the wrong access road or entrance, it can confuse drivers and riders. This issue often occurs when a location’s main entrance is on a different road than what’s displayed on the map. Whether the entrance has changed or the map data is outdated, it’s important to report these errors to improve navigation accuracy.

When reporting this issue, please include the correct road or entrance information, along with the place’s name and address, and any other relevant updates.

Business/place is missing

If you’ve discovered a business, landmark, or other important location that’s missing from Uber Maps, we want to know. Common issues include new businesses or landmarks that haven’t been added yet or entire areas that are underrepresented on the map. Reporting missing places helps improve the accuracy of Uber Maps for everyone.

When reporting this issue, please provide the full name, address, and any other relevant details about the missing location so we can add it to our maps quickly.

Name of the business/place changed

If a business has recently changed its name but the old name still appears on Uber Maps, you can help keep our data accurate by reporting the update. This is common for businesses that have rebranded or undergone ownership changes. By reporting the correct name, you ensure that drivers and riders can easily find the updated business.

When reporting this issue, please include the business’s old name, new name, and its current address to ensure the change is made quickly and accurately.

Other map issues

If you’ve encountered an issue on Uber Maps that doesn’t fit into any of the categories listed, we still want to hear from you! This can include problems like incorrect road layouts, outdated neighborhood information, or any other discrepancies that affect the map’s accuracy. By reporting these issues, you help us continually improve Uber Maps for everyone.

When reporting these issues, please provide a detailed description of the problem along with any relevant addresses or landmarks to assist in resolving the issue efficiently.

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