Lost or stolen Uber Pro Card

Report a lost or stolen card

If your Uber Pro Card is missing, quickly report it using the Uber Pro Card app to keep your account secure. Here’s how:

1. Open the app and tap on the Wallet tab.
2. Tap the three dots (…) for more options.
3. Select Order Replacement to request a new card.

After reporting

• Your new card will be printed and shipped to you. It should arrive within 5-7 business days.
• In the meantime, real-time Uber payments will be on hold until your new card is activated.
• Weekly payments will continue: Make sure your bank details are up-to-date in your Uber account to receive direct deposits every Monday.

By following these steps, you can secure your account and ensure minimal disruption to your Uber payments.