How to Contact Uber Freight

If you would like to contact Uber Freight support, you can do so through the app.

  1. Open the app.
  2. Tap on “Account”.
  3. Tap “Contact Support” and select a booked or past load and tap “Confirm”.
  4. Select the issue you need help with, or tap “Send Uber Freight a message” or “Call Uber Freight support” for additional help.

You can also contact Uber Freight support through phone or email.

Carrier Support

freight-carrier@uber.com

English or Spanish: 844-822-8237

French: 833-956-0471

Shipper Support

shipper-support@uber.com

877-289-8237

Press contact

freight-press@uber.com

General inquiries

freight@uber.com