Please call 1-866-987-3750 for live order support 24/7. Please have your Uber Order ID available to share with the agent.
For past orders, email to uberdirect@uber.com and include the Uber Order ID.
You can reach out to support for a refund via the Bulk Refunds Tool in your Dashboard (FAQ page here)
You can also reach out via email to uberdirect@uber.com and include the Uber Order ID.
Reach out via email to uberdirect@uber.com and our support team will triage your issue to the correct Incident team immediately.
The Uber Order ID can be used to request support for live or past orders.