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If your trip is cancelled and you are charged a cancellation fee, you will not be charged for waiting time.

Waiting-time fees and thresholds vary by location. In certain markets, additional waiting-time charges may apply to your trip depending on how busy it is. For more details on the rates and thresholds, please visit the Uber price estimator.

The waiting-time fee grace period and the commencement of the no-show window start at the time of a driver's arrival at a pick-up location. A driver's arrival time is based on technology that uses GPS coordinates, which does not always correspond perfectly to real-world coordinates.