If you’ve noticed an incorrect address on Uber Maps – whether it’s a home, business or landmark – you can help us fix it. Issues such as wrong house numbers, misplaced pins or incorrect street names can cause navigation problems for riders and drivers. By reporting an inaccurate address, you ensure that everyone can reach their destination smoothly. Follow the steps below to submit the correct address information, including details such as street name, house number or any other relevant updates to help us make the fix promptly.

Reporting address issues

1. Go to the map problem reporting tool
2. Select the issue type
3. Enter the address or use the pin to mark the location of the issue
4. Select Confirm location
5. Add notes to help us understand the issue (provide as much detail as possible)
6. Choose Submit

You can find types of address issues to report and what to include for each issue below. Thanks for helping to improve Uber Maps!

Address is missing or doesn’t exist on Uber Maps

If an address you’re looking for is missing from Uber Maps, or it doesn’t exist on the platform at all, you can report this issue to help us improve map accuracy. Whether it’s a newly developed property, a home or a business, adding the missing address ensures riders and drivers can easily locate it.

When reporting this issue, please provide the full address and any additional information to help us add it to our maps as soon as possible.

Address is in the wrong location

If an address is listed on Uber Maps but appears in the wrong location, such as being pinned to a nearby street or the wrong side of a road, this can confuse riders and drivers. Reporting an address with the wrong placement ensures that the correct location is displayed on the map.

When reporting this issue, please include the correct address and details about the location’s accurate placement to help us resolve the issue.

Address is on the wrong road

Sometimes, an address may be listed on the wrong road, especially in areas with multiple access points or complex road layouts. If you’ve noticed this issue, reporting it helps update Uber Maps with the correct road for accurate navigation.

When reporting this issue, please provide the correct road name and any other relevant information to assist us in making the fix.

Address information is incorrect

If you’ve found that the address listed has inaccurate details, such as an incorrect house number, street name or postcode, you can report the issue. Correcting these errors improves map accuracy for riders and drivers.

When reporting this issue, please include the correct address details when submitting your report to ensure quick updates.

Other address issues

If the address issue you’re experiencing doesn’t fall under the categories listed, you can still report it. This might include problems such as incorrect junction information, errors in rural areas or any other address discrepancies.

When reporting these issues, please include the correct address details when submitting your report to ensure quick updates.