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You can cancel the order through the Uber Eats App.

The cancellation fee will be charged with the delivery status.

How to Cancel an Order

Cancel button displayed

  1. Tap the “Help” button on the “Delivery Status” screen
  2. Tap the “Cancel Order” button
  3. A screen to reconfirm the cancellation will be displayed
  4. After reconfirmation, tap “Cancel Order”

Cancel button is not displayed

  1. Tap the “Help” button on the “Delivery Status” screen
  2. Select “More help” and tap “Ongoing order”
  3. Please contact our Support Center through the “Chat with us” below on the “Cancel my Order” help page.

If you’re using the PayPay mini-App, please refer to the help page below.