Getting started with your background check

To initiate your background check, please follow these steps:

  • Complete all required documents and follow the prompts in your Uber app
  • Check your email, including the spam and junk mail folders, for a message from our background check vendor

If you can’t find the email:

  • Contact our Support team. They can resend the link to you.
  • If this doesn’t work, you may need to provide your own background check documents. For more information visit Provide my own background check documents.

For further assistance or questions, feel free to reach out to Uber Support.