Descarrega informes exhaustius dels detalls dels pagaments

Amb l'eina Gerent d'Uber Eats, pots veure i descarregar fàcilment els resums de pagaments actuals i anteriors. L'Informe de dades de pagament ofereix dades completes per generar informes detallats sobre una o diverses ubicacions.

Per descarregar informes exhaustius de les dades de pagament:

  1. Accedeix al Gerent d'Uber Eats (restaurant.uber.com) des d'un ordinador.
  2. Inicia la sessió amb el nom d'usuari, la contrasenya i el PIN.
  3. Selecciona INFORMES al menú de l'esquerra.
  4. Selecciona el botó SOL·LICITA INFORMES a l'extrem superior dret de la pàgina HISTORIAL DE SOL·LICITUDS.
  5. Tria el tipus d'informes que vols descarregar, l'interval de dates i les ubicacions. Un cop ho hagis fet, podràs fer clic al botó SOL·LICITA. Per descarregar l'informe de dades de pagament, tria els tipus d'informes: Dades de pagament o Dades de pagament (articles).
  6. En el cas de l'informe Dades de pagament, pots seleccionar fins a 31 dies de dades a la vegada i en el de Dades de pagament (articles), 15 dies de dades. Els informes de dades de pagament tarden a estar disponibles uns minuts des que se sol·liciten. No obstant això, si demanes informes financers i operatius en la mateixa sol·licitud, podràs seleccionar un període que vagi fins a la data actual en el cas dels financers, mentre que el període acabarà 2 dies abans en el cas dels operatius.
  7. Si un usuari té subscripcions per a diverses ubicacions, pot seleccionar quins negocis vol que s'incloguin en els informes.
  8. Un cop hagis sol·licitat un informe, podràs veure'n l'estat a la pàgina Historial de sol·licituds del Centre d'informes. Quan estigui a punt per descarregar, rebràs una notificació a l'adreça electrònica que tens registrada al compte del Gerent d'Uber Eats.
  9. Quan rebis la notificació, torna a la pestanya Informes del Gerent d'Uber Eats. Se't dirigirà a Historial de sol·licituds, on figuren tots els informes que has demanat abans i el seu estat.
  10. Fes clic al botó DESCARREGA a la columna Accions que hi ha al costat d'un informe, per baixar-lo com a fitxer CSV.

Per veure i descarregar els resums de pagaments setmanals més generals, fes clic aquí.

Updated Terms (United States)

Store Name: Store name as listed in Uber Eats Manager

Store ID: External store ID as listed in Uber Eats Manager

Order ID: Order ID as listed in Uber Eats Manager

Workflow ID: Unique ID to identify the order

Dining Mode: The mode of order fulfillment, whether it was delivery by courier via Uber network, delivery by merchant, Pick-up by customer, or Dine-in

Payment Mode: Mode of payment used for order payment

Order Channel: The platform from which the customer ordered (i.e. iOS, Android, Uber Eats Web)

Order Status: Completed (customer received food), Canceled (order canceled by customer or support), Refund (customer was refunded for order), or Unfulfilled (order was not able to be completed)

Order Date: Local date the order was placed, or local date of the original order placed for which there was a refund

Order Accept Time: Local time stamp for when you accepted an order

Customer Membership Status: Uber membership status of the customer who placed the order

Sales (excluding tax): Total item sales excluding tax

Tax on Sales: Tax on total item sales

Sales (including tax): Total item sales including tax

Price Adjustments (excluding tax): Adjustments you’ve made to the price of items once an order has been placed (excluding tax)

Tax on Price Adjustments: Tax on in-store price adjustments

Promotions on items: Promotions you’ve applied to orders

Tax on Promotions on items: Tax on promotions you’ve applied to orders

Promotions on delivery: Promotions you’ve applied to the delivery fee charged to customers

Tax on Promotions on delivery: Tax on promotions you’ve applied to the delivery fee charged to customers

Bag Fee: Fee charged to the customer for the packaging material

Marketing adjustment: Amount you charge Uber for co-funded marketing campaigns

Total Sales after Adjustments (including tax): Total item sales, including promotions, adjustments, and bag fees (including tax where applicable)

Marketplace fee: The fee Uber charges you to make your store visible to potential customers, provide support, and other related services (percentage fee is applied to order sub-totals before discounts)

Marketplace fee %: The Marketplace fee percentage charged by Uber

Delivery Network Fee: Fixed Fee charged to merchants by Uber for using Uber’s delivery network

Order Processing Fee: Fee charged to you by Uber on orders made through the Webshop Online Ordering Sales Channel

Merchant Fee: Service fee you charge to customers

Tax on Merchant Fee: Tax on service fee charged by you to customers

Tips: Tips from customers to couriers (if you perform your own deliveries)

Other payments: All miscellaneous payments, like Ad payments, Ad credits, etc. (inclusive of tax)

Other payments description: Description of one-time payments/charges from Uber

Marketplace Facilitator Tax: Sales tax that Uber Eats is required to pay in jurisdictions with marketplace facilitator laws

Backup Withholding Tax: As required by the IRS, a percentage withheld from payments if the EIN/TIN is missing or does not match IRS records

Total payout: Total payout associated with an order (negative if associated with a refund)

Payout Date: Date payout initiated by Uber (generally the Monday following the prior week)

Markup Amount: Amount commercially agreed to between you and Uber that is added on a per item basis and charged to the customer on the merchant’s behalf

Markup Tax: Applicable taxes due on the Markup Amount

Retailer Loyalty ID: ID from retailers used to identify retailer loyalty customers

Payout reference ID: The reference ID for identifying the payout related to an order in the Payout Summary Report CSV

Updated Terms (Canada)

Store Name: Store name as listed in Uber Eats Manager

Store ID: External store ID as listed in Uber Eats Manager

Order ID: Order ID as listed in Uber Eats Manager

Workflow ID: Unique ID to identify the order

Order Date: Local date the order was placed, or local date of the original order placed for which there was a refund

Order Accept Time: Local time stamp for when you accepted an order

Dining Mode: The mode of order fulfillment, whether is was delivery by courier via Uber network, delivery by merchant, Pick-up by customer, or Dine-in

Payment Mode: Mode of payment used for order payment

Order Channel: The platform from which the customer ordered (i.e. iOS, Android, Uber Eats Web)

Order Status: Completed (customer received food), Canceled (order canceled by customer or support, Refund (customer was refunded for order), or Unfulfilled (order was not able to be completed)

Customer Membership Status: Uber membership status of the customer who placed the order

Sales (excluding tax): Total item sales excluding tax

Tax on Sales: Tax on total item sales

Price Adjustments (excluding tax): Adjustments you’ve made to the price of items once an order has been placed (excluding tax)

Tax on Price Adjustments: Tax on in-store price adjustments

GST/HST on Sales: Goods and Sales Tax/Harmonized Sales Tax on item sales

PST on Sales: Provincial Sales Tax on item sales (where applicable) as per applicable tax laws

QST on Sales: Quebec Sales Tax on item sales (applicable in Quebec) as per applicable tax laws

RST on Sales: Retail Sales Tax on item sales (applicable in Manitoba) as per applicable tax laws

Promotions on items: Promotions you’ve applied to orders

Tax on Promotions on items: Tax on promotions you’ve applied to orders

Promotions on delivery: Promotions you’ve applied to the delivery fee charged to customers

Tax on Promotions on delivery: Tax on promotions you’ve applied to the delivery fee charged to customers

Marketing adjustment: Amount you charge Uber for co-funded marketing campaigns

Markup Amount: Amount commercially agreed to between you and Uber that is added on a per item basis and charged to the customer on the merchant’s behalf

GST/HST on Markup: Applicable GST/HST due on the Markup Amount

QST on Markup: Applicable QST due on the Markup Amount

PST on Markup: Applicable PST due on the Markup Amount

Sub-total: Total item sales, including promotions, adjustments, and bag fees (including tax where applicable)

Delivery Fee: Fee charged by you to customers for delivery (excluding tax). Only relevant for self-delivery orders.

Tax on Delivery Fee: Tax on delivery fee. Only relevant for self-delivery orders.

GST/HST on Delivery Fee: Goods and Sales Tax/Harmonized Sales Tax on Delivery Fee. Only relevant for self-delivery orders.

PST on Delivery Fee: Provincial Sales Tax on Delivery Fee (where applicable). Only relevant for self-delivery orders.

QST on Delivery Fee: Quebec Sales Tax on Delivery Fee (applicable in Quebec). Only relevant for self-delivery orders.

RST on Delivery Fee: Retail Sales Tax on Delivery Fee (applicable in Manitoba). Only relevant for self-delivery orders.

Bag Fee: Fee charged to the customer for the packaging material

Total Order (including tax): Total item sales, including promotions, adjustments, bag fees, and delivery fees (for self-delivery orders), including tax (where applicable)

Cost of Delivery (excluding tax): Cost of delivery (i.e. courier fare) (excluding tax)

Tax on Cost of Delivery: Tax on courier fare (where applicable)

GST/HST on Cost of Delivery: Goods and Sales Tax/Harmonized Sales Tax on Cost of Delivery

PST on Cost of Delivery: Provincial Sales Tax on Cost of Delivery (where applicable)

QST on Cost of Delivery: Quebec Sales Tax on Cost of Delivery

RST on Cost of Delivery: Retail Sales Tax on Cost of Delivery (applicable in Manitoba)

Total Cost of Delivery (including tax): Cost of delivery (i.e. courier fate) (including tax)

Marketplace fee: The fee Uber charges you to make your store visible to potential customers, provide support, and other related services (percentage fee is applied to order sub-totals before discounts)

Marketplace fee discount: Discount applied to Uber’s service fee. Occurs when cost of delivery is greater than the delivery fee (where applicable).

Tax on Marketplace fee: Total Tax on Uber Service Fee charged to you

GST/HST on Marketplace fee: Goods and Sales Tax/Harmonized Sales Tax on Uber Service Fee charged to you

PST on Marketplace fee: Provincial Sales Tax on Uber Service Fee charged to you

QST on Marketplace fee: Quebec Sales Tax on Uber Service Fee charged to you (applicable in Quebec)

RST on Marketplace Fee: Retail Sales Tax on Uber Service Fee charged to you (applicable in Manitoba)

Service fee (Markup): Additional consideration Uber charges you equal to the amount of Markup

GST/HST on Service Fee (Markup): Applicable GST/HST due on the Service Fee (Markup)

QST on Service Fee (Markup): Applicable QST due on the Service Fee (Markup)

PST on Service Fee (Markup): Applicable PST due on the Service Fee (Markup)

GST/HST on Ads Sales: Goods and Sales Tax/Harmonized Sales Tax on Advertising fee charged to you by Uber

QST on Ads Spend: Quebec Sales Tax on Advertising fee charged to you by Uber (applicable in Quebec)

PST on Ads Spend: Provincial Sales tax on Advertising fee charged to you by Uber

GST/HST on Ads Credit: Goods and Sales Tax/Harmonized Sales Tax on Advertising credit provided to you by Uber

QST on Ads Credit: Quebec Sales Tax on Advertising credit provided to you by Uber (applicable in Quebec)

PST on Ads Credit: Provincial Sales Tax on Advertising credit provided to you by Uber

Profit on Delivery fee: Where delivery fee is greater than cost of delivery (equal to delivery fee minus the cost of delivery)

Tips: Tips from customers to couriers (if you perform your own deliveries)

Other payments: All miscellaneous payments, like Ad payments, Ad credits, etc. (inclusive of tax)

Other payments description: Description of one-time payments/charges from Uber

Marketplace Facilitator Tax: Sales tax that Uber Eats is required to pay in jurisdictions with marketplace facilitator laws

Total payout: Total payout associated with an order (negative if associated with a refund)

Payout Date: Date payout initiated by Uber (generally the Monday following the prior week)

Payout Status: Paid (payment has been sent to bank), Pending (payment has been created in our system), Rejected by Bank (the receiving bank account has not accepted the payment)

Invoice link U2R: Link to the Uber to Restaurant invoice PDF

Invoice link C2R: Link to the Courier to Restaurant invoice PDF

Invoice link R2E: Link to the Restaurant to Customer invoice PDF

Retailer Loyalty ID: ID from retailers used to identify retailer loyalty customers

Payout reference ID: ID for identifying the payout related to an order in the Payout Summary Report CSV