This form is for reporting cases when your driver asks you to take a trip outside of Uber’s platform, that is, the driver asked you to cancel the trip booked from the Uber app and directly take the trip with them.
If you feel you have faced this problem during your recent ride, please let us know by filling out the form below:
To better assist you with other trip related issues, please click on the link below:
Review my cancellation fee: Please use this link if you have been charged a cancellation fee, however, the driver did not ask to book outside of Uber app
Thank you for taking the time to report this incident.
For more information on Safety, you can head over to our Community Guidelines.
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