Uber Pet is a transportation alternative that we offer to Users of the city of Guayaquil who love pets.
When requesting an Uber Pet, you will be able to travel in an UberX vehicle, with the benefit of traveling accompanied by your pet at an additional cost of up to 40% more than in UberX.
Here are some frequently asked questions that will help you answer some of your questions about this product:
How many pets can travel?
With Uber Pet you can travel with a domestic pet. If you need to travel with more than one pet, contact the Driver who accepted your trip and ask if they have any problem with you traveling with more than one pet.
What types of pets can travel?
Uber Pet is mainly aimed at domestic pets like dogs or cats, but remember that you can contact the driver and ask if they have any problems traveling with a different pet.
Do not forget that when traveling with your pet you must carry it with a leash, harness or, failing that, in its carrier (as appropriate). In addition, we recommend that you bring a towel or blanket with you to protect the seats of the vehicle.
Does the insurance that protects me during the trip apply to my pet?
No, the insurance you have when traveling with Uber is only valid for injuries to people, in the event of an accident.
If I am traveling with an accompanying (service) pet, do I need to request Uber Pet in order to travel with them?
No, Uber is an inclusive company, where you do not need to request an Uber Pet ride to ride with it.
Can my pet travel alone in Uber Pet?
No, remember that when requesting an Uber Pet trip, you are responsible for taking care of the behavior and integrity of your pet. Uber will not be responsible for the pet.
How many people can ride in Uber Pet?
Up to 2 people can travel, but remember that you can contact the Driver who accepted your trip and ask him if he has any problem with one more person traveling.
What happens if my pet soils the vehicle?
If during the trip your pet soils the vehicle with vomit, urine, feces, has an accident or causes damage, you may be subject to pay a cleaning fee according to the Terms and Conditions of use of the application.