Report an inappropriate behavior by Delivery partner（For third parties without an Uber account）

■ Please use the form below to report inappropriate conduct by delivery partners. This form is intended for third parties who do not have an Uber account. If your concern applies to following scenarios, please jump to the relevant help page.

• Never received order
• Issue with food taste or quality
• Wrong or missing items
• Delivery partner in a different vehicle

■ Report an accident with Delivery partner

■ We’ll get back to you during business hours.

• Business hours: 10 : 00 - 19 : 00

• Message support is usually responded to within 1-2 days.

  • It may take longer to reply on weekends or public holidays and depending on the nature of the enquiry.