Merchants and delivery people are expected to act responsibly on information provided by Uber Eats users related to food allergies, intolerances or other dietary restrictions and reject order requests with which they cannot comply.
For other food quality issues, please click on the most relevant link below:
I had an issue with the quality of my food: if your packaging or items were damaged; items were rotten, stale, spoiled or expired; or if the food was too hot or too cold
Wrong or Missing Items: if items were wrong weight, size or brand; or if items were missing
We’ll review the details of your issue and follow up accordingly. We may also need to inform the merchant of your report to help solve this issue.