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Why can't I cash out my entire balance on Instant Pay?

For any concerns related to issues cashing out due to earnings being deposited to your bank account on Mondays, please be aware each pay period now begins on Monday at 4:00am local time and ends on the following Monday at 4:00am.

This means that any trips taken before the cut off at 4:00am on Monday are included in this past payment cycle, and will deposited to your bank account on Tuesday.

WHY CAN'T I CASH OUT MY ENTIRE BALANCE ON INSTANT PAY?

High fares or fares under review may not be eligible for Instant Pay cash out.

Otherwise, you can cash out all your weekly earnings, including referral rewards, Boost and Quest promotions. Any earnings that are not cashed out will be deposited to your normal bank account in your regular weekly payout, between Tuesday and Thursday.

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