The following accessorial policy applies to loads tendered to the Uber Freight brokerage by customers using the Uber Freight Shipping platform. If you have any questions about the accessorial policies that apply to your load, please contact inbound support at (877) 289-8237.

When are accessorial payments due?

Payment through ACH must be made within 30 days of the invoice date. If you have a credit card setup as payment, the credit card will automatically be charged on the date the invoice is generated.

Accessorial rates

Accessorial rates will be determined by the currency of the linehaul on the rate confirmation. These rates are subject to verification and change at Uber Freight’s discretion. Customers will be notified in the event of changes.

USD

• Detention: $50 per hour after two hours of waiting time (up to a maximum of $250). Charges will be rounded up to the nearest 15-minute increment.
• Layover: $250 per day
• Truck Order Not Used: $150 USD (dry van and flatbed)/$200 USD (reefer) if the load is not canceled 24 hours prior to pickup
• Driver assist: $75 per facility for the labor of moving pallets (loading/unloading)
• Additional costs not included in the linehaul include late fees, trailer wash fees, TWIC escort fees, scale ticket costs, toll charges, pinwheeling costs, permit costs and lumper charges that are incurred by the motor carrier or Uber Freight on the customer’s shipment
  • Any additional costs not included in linehaul must be included in the carrier notes specified at the shipper and/or receiver location
• If a load is built with a significant weight difference from what is listed on the ratecon/BOL, additional weight fees could apply as a surcharge

Extra charges will apply to any unplanned route deviation. For charge amounts please email shipper-support@uber.com.

CAD

• Detention: $67 CAD per hour after two hours of waiting time (up to a maximum of $335 CAD). Charges will be rounded up to the nearest 15-minute increment.
• Layover: $335 CAD per day
• Truck Order Not Used: $200 CAD (dry van and flatbed)/$250 CAD (reefer) if the load is not canceled 24 hours prior to pickup
• Driver assist: $67 CAD per facility for moving pallets, $102 CAD per facility for loading/unloading
• Additional costs not included in the linehaul include late fees, trailer wash fees, TWIC escort fees, scale ticket costs, toll charges, pinwheeling costs, permit costs and lumper charges that are incurred by the motor carrier or Uber Freight on the customer’s shipment
  • Any additional costs not included in linehaul must be included in the carrier notes specified at the shipper and/or receiver location
• If a load is built with a significant weight difference from what is listed on the rate con/BOL, additional weight fees could apply as a surcharge