The Avios collection is an initiative where British Airways Club members can link their Uber and British Airways Club accounts to collect Avios on every trip. 1 Avios per £1 spent on all Uber rides, trains in association with National Rail and Eurostar, and coaches with National Express and Megabus. This excludes tips and other miscellaneous fees like cleaning charges, etc. For more information, please see T&Cs here and some FAQs below.
How can I collect Avios points?
How do I link my account?
You must have linked your British Airways Club and Uber accounts. If you do not have a British Airways Club account you can sign up here
How many accounts can I link to? Only one Uber account can be linked to one British Airways Club account and the accounts must be the same person. Accounts can be de-linked at any time, after which you will no longer be able to collect Avios. Only one de-link is permitted within a 12-month period.
How will I know my accounts have been successfully linked? You will receive a success message within the Uber app once you have linked.
I am a member of British Airways Club Household account; can I still link to an Uber account? Yes, each individual British Airways Club Member can link to their Uber account. Only one British Airways Club account can be linked to one Uber account.
Where else can I collect Avios points? You can collect Avios with any other Avios collection partner, visit BA.com for collection partners.
Is there a minimum/maximum spend? No, you can collect Avios on any qualifying trip taken within the UK. There is no minimum or maximum spend.
When will my Avios be awarded? Your Avios will be awarded within 24 hours of completing your qualifying ride. Retrospective claims are not permitted, you must have linked your Uber account to your British Airways Club account before taking the ride.
I am missing Avios from a journey I took with Uber? This could likely be that you are a British Airways Registered Customer rather than being a British Airways Club Member. If you are a registered customer, you will not have a British Airways Club account number, but you will have log in credentials for ba.com. When you sign in on ba.com and go to the “my account” section you will see an option to convert to a British Airways Club account which will enable you to start collecting Avios.
If you are missing Avios please allow 24 hours from taking the ride for them to be awarded. If you are still missing them after this time, please contact Uber, via the help section of the app, who will be able to investigate this.
You must speak to Uber first as Uber can check that your accounts were linked, you have taken a qualifying ride, and that the time to award has passed. If the Avios are missing, Uber will raise a missing Avios request with British Airways and the Avios will be awarded within 14 days.
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