If you encounter issues or have questions related to Uber Rent, you can reach out directly to the rental support team for assistance.
The phone number of your rental company is at the FAQs on your reservation page.
First, please try to call the rental company. You can find the phone number of your supplier in the FAQs on your reservation page or on the rental voucher.
If the rental company doesn’t answer the phone, please take a picture of the closed rental desk, with the date and time showing in the picture.
Please send us the following in the form below:
Please ask the rental desk for a note, email or letter confirming they do not have a car available.
Please send us the following in the form below: - The note, email or letter confirming there was no car available. - Any proof showing you arrived at the rental desk on time (Uber/Taxi receipt, flight information, public transport ticket, Google Maps location information, etc)
Please ask the rental desk for a document advising the excess amount is higher than advised in the booking and send this to us in the form below.
If you purchased extra insurance for this reason, please send us the following in the form below: - The document advising the excess amount is higher than advised - The final invoice - The signed rental agreement - Any proof showing you arrived at the rental desk on time (Uber/Taxi receipt, flight information, public transport ticket, Google Maps location information, etc)
For any other issue, send a request to Uber in the space below.
If you experienced any issue regarding the pickup of your vehicle, be sure to include any proof showing you arrived at the rental desk on time (Uber/Taxi receipt, flight information, public transport ticket, Google Maps location information, etc).