How to solve Uber Money purchase issues?

To be able to add your card and use it to purchase Uber Money, the card should meet the following acceptance requirements:

• 16-digit card number (Visa / Mastercard) or 15-digit American Express.
• The card must be valid.
• CVV must be written correctly.
• The card must be Visa, Mastercard or American Express.
• The card should have no blocks or restrictions.

To be able to register Paypal as a payment method for purchasing Uber Money, you need the following:

• Email or mobile number associated with the Paypal account
• Paypal account password

You can also try the following troubleshooting steps:

• Verify you have an internet or mobile data connection
• Restart the app
• Reboot your device
• Contact your bank to confirm that there are no blocks or restrictions on your card

In case you still can’t add your card or Paypal account, please try to add another payment method.

If you still encounter issues with purchasing Uber Money, we ask that you give us some additional information to be able to assist you further.