Quick tips:
- Check item categories to match with the aisle names.
- Start with fresh produce, follow with dairy, meat, or fish, and leave frozen items last.
- Outer edges of the store usually have pre-packaged or processed foods, middle aisles often contain snacks like chips and cookies.
- Get to know your local store’s layout for faster shopping.
- If you can’t find something, don’t hesitate to ask store staff for help.
Adding items to a shopping list
- Only add items with customer consent.
- Use the app to add or adjust item quantities when replacing unavailable items.
- Be aware that if the price exceeds the estimate, your Plus Card could be declined.
Understanding weight-based pricing
- Customers know the price is an estimate based on weight.
- They’ll be charged for the actual weight you purchase, shown on the receipt.
Selecting the correct item
- Mark items as Found or Unavailable in the app.
- Always read item descriptions and check names, quantities, weight or size, and brand.
- Use barcode scanning when available to ensure accuracy.
- Be mindful of expiration dates
Shopping for fresh produce
- Inspect fruits and vegetables for any damage.
- Test root vegetables for firmness, avoiding those with cracks or soft spots.
- Citrus should be firm but not hard.
- When in doubt, consult the store’s staff.
Bagging and packaging items
- Organize items by category in bags.
- Place fragile products on top to avoid damage.
- Keep cold items together to maintain appropriate temperatures.
- Avoid placing the store receipt inside the bag and refrain from handing it to the customer.