WHAT IS PHISHING?
Phishing is an attempt to trick you into giving up your Uber sensitive account information (email, phone number and/or password) -- which can result in identity theft and financial loss. Some phishing attempts include an unsolicited call asking for account information or through a text containing a link or attachment that goes to fake login page.
COMMON PHISHING SCAMS
- EXAMPLE 1: Fake "Uber support" calling or texting you to ask for your password and account information
- EXAMPLE 2: Offering Uber credits in exchange for personal information
- EXAMPLE 3: Unsolicited calls asking for account information or texts and email links leading to fake login pages.
- EXAMPLE 4: Websites selling discounted products that ask for your Uber account login
- EXAMPLE 5: Emails or calls asking you to add a gas gift card to your account so that they can cash out your earnings to fake debit cards
HOW TO HELP KEEP YOUR ACCOUNT SECURE
To keep your Uber account safe from phishing, please do not share your password with anyone for any reason. We will never ask for your email, password, SMS code, or full banking and debit/credit card information over the phone or through email.
Phishing websites are designed to mimic Uber's legitimate websites and may contain fake login portals that look like Uber's. Before entering your email address or Uber password on any website, make sure the URL in your browser's address bar shows https://www.uber.com, https://login.uber.com, or https://auth.uber.com/.
3 WAYS TO HELP PROTECT YOUR ACCOUNT
- Never share passwords, codes received, or your social security number over email or on phone calls received.
- Avoid fake Uber websites. Real Uber websites will always have "uber.com" in the URL. For example, https://partners.uber.com or https://uber.com/help are both authentic.
- Avoid letting riders use or access your device when you are on a trip