Mein Konto wurde gehackt

If you suspect that someone used your Uber account or you see suspicious activity, your account may be compromised.

Suspicious activity can include:

  • Phone calls, emails, or text messages about your account information
  • Account changes you didn’t make
  • Changes to your payment profile you didn’t make
  • Password or email address updated without your knowledge

If you’re able to sign in to your account, we recommend resetting your password.

How to reset your password:

  1. Open the Driver app
  2. Enter your phone number or email
  3. Select “Login with password”
  4. Select “I forgot my password”
  5. Follow the instructions to create a new and unique password

Note: We are currently seeing a high number of requests come through this form. Please only submit the form once since sending a second request will increase the time it takes to resolve your issue.

We understand this is a sensitive matter, and we want to resolve your issue as soon as possible.

If you’re unable to sign in to your account, please fill out the information below:

Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

Du erhältst eine automatisierte Nachricht, in der du bestätigen musst, dass es sich wirklich um dich handelt. Bitte öffne die Nachricht und gehe auf „E-Mail-Adresse bestätigen“, um mit einem Mitglied unseres Teams verbunden zu werden. Nachricht gesendet aus