When you’re in your vehicle and ready to receive trip requests from nearby riders, tap “GO” to go online.
A pulsing horizontal blue bar at the bottom of your screen indicates your app is actively receiving trip requests.
When you receive a trip request you’ll see a box appear at the bottom of the screen with a flashing blue button. To accept the trip, tap the button within 15 seconds.
If you do not want to accept the trip request, tap the “x” icon in the top left corner of the screen. Tapping the “x” button will send the ride request to a different driver. This can be useful if a request comes in while you’re preparing to go offline.
If you accidentally start a trip too early (for example, before the rider has arrived), please cancel the trip. If you accidentally end a trip, please reach out to Support for assistance.
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