If you didn’t request this ride at all, it’s possible that someone you know could have been logged into your account and may have requested a ride on your account without realizing it. Before getting in touch with us, it’s a good idea to check with friends and family who may have access to your Uber account or the payment method.
If you requested a ride but your driver didn’t show up, it may be that another rider accidentally took the ride.
To prevent a similar issue in the future, you can turn on Verify Your Ride in the app to receive a 4-digit PIN that helps your driver confirm you’re in the right car.
Wenn du die obigen Empfehlungen befolgt hast, aber immer noch das Gefühl hast, dass dir eine Fahrt berechnet wurde, die jemand anderes unternommen hat, gib bitte die Details der Fahrt unten an. Wir helfen dir dann gerne weiter:
Hinweis: Wir gehen jeder Meldung nach, um zu überprüfen, ob die Forderung gültig ist.