Starting on November 19, 2024, Uber One member benefits will transition to the new Uber One credits model, replacing the existing 5% off on eligible rides benefits.
For newly joined members who joined on October 18, 2024. Please refer to “What is Uber One?” for more information.
Existing Uber One members benefit:
Uber Rides benefits:
- Promotions on rides trips
- 5% off Member savings on trips (excluding Uber Taxi, Connect and Taoyuan International Airport pick-up trips.)
- Priority access to top-rated drivers (where available)
Uber Eats benefits:
- NT$0 Delivery Fee/ up to 100% off Service Fee available for eligible stores showing the Uber One icon
- NT$199 minimum order from participating non-grocery stores
- NT$299 minimum on participating grocery stores.
- We’ll make it right
- Appeasement of NT$30 in Uber Cash credits if the Latest Arrival estimate (shown after you place your order) is missed
Please note that:
- The above Uber Eats NT$0 Delivery Fee / up to 100% off Service Fee are only available for eligible stores showing the Uber One icon, and applicable to NT$199 minimum order from participating non-grocery stores and NT$299 minimum on participating grocery stores. Orders delivered by Merchants’ own staff may not be eligible for Service Fee benefit. See Uber Eats App for applicable Service Fee savings on each order.
- Fees, if applicable, will not count towards order minimums. For clarity, the minimum order amount is calculated on a per-order basis, add-ons, additional orders and bundle orders (to the extent they are available) are separate and independent orders.
- Latest Arrival estimate time is the best estimate for your order based on thousands of previous and similar orders in similar situations. However, please note that it is not a guaranteed delivery time. This estimated time does not change throughout the order delivery. If the order doesn’t arrive within Latest Arrival estimate time, the subscriber will receive an appeasement of NT$30 in Uber Cash credits. The issued Uber Cash will expire after 30 days. Latest arrival estimate feature and this credit benefit does not apply to orders delivered by Merchant’s own staff. For clarity, benefit does not apply to saver delivery options (if available).
- The 5% off Member savings for trips on Uber app is not applicable to Uber Taxi, Connect, and Taoyuan International Airport pick-up trips. Uber One member will have priority to be matched with a top-rated driver if one is available. Please note that sometimes a top-rated driver may not always be available due to traffic or other reasons.
- Uber One member will have priority to be matched with a top-rated driver if one is available. Please note that sometimes a top-rated driver may not always be available due to traffic or other reasons.
- For more information about Uber One membership benefits, please refer to this link. Uber One membership is governed by Uber One Terms and Conditions.