You can cancel the order through the Uber Eats App.
The cancellation fee will be charged with the delivery status.
How to Cancel an Order
Cancel button displayed
- Tap the “Help” button on the “Delivery Status” screen
- Tap the “Cancel Order” button
- A screen to reconfirm the cancellation will be displayed
- After reconfirmation, tap “Cancel Order”
Cancel button is not displayed
- Tap the “Help” button on the “Delivery Status” screen
- Select “More help” and tap “Ongoing order”
- Please contact our Support Center through the “Chat with us” below on the “Cancel my Order” help page.
Note：
- To cancel your order because of an incorrect delivery address, contact your delivery partner directly in the Uber Eats app.
- If you used the promo code on a canceled order, the promo code will be automatically returned to your account.
- If the promo code is not reflected in your account after one week, please contact the support.
How to check the promo code returned to the account
- Tap the “Account” in the lower right corner of the app
- Tap the “Coupons & Promotions”
If you’re using the PayPay mini-App, please refer to the help page below.