Direct deposit is late or missing

Your weekly payment should be deposited to your bank account as early as Tuesday, but deposits may be delayed due to bank processing times.

If a payment is initiated on a banking holiday, processing times will be delayed until the next business day. Some banks take additional time to process earnings, so you might not see your deposit until Friday.

Verifying bank details

If you do not receive your payment, first verify your banking information is correct.

If you correct any inaccurate banking information on your account, the payment will be deposited the following Monday.

Still need help?

If more than 48 hours have passed since the expected deposit time and your banking information was correct, let us know below.