When you request a ride, you are shown an upfront fare, which is our estimate for how much the trip should cost, based on the estimated distance, time and tolls, and it holds as long as destination remains unchanged and the GPS suggested route is followed.
Please note that if you get dropped off at a destination other than what you requested, or if you entered a destination that was not marked correctly on the map, your fare will change to a fare based on the actual distance, time and tolls for the trip.
We recommend that you enter the exact destination in the app to prevent confusion on the amount you need to pay.