I was charged a Premier Van booking fee

Premier Van booking fee (JPY1,080) will be charged when you select “Premier Van”.

NOTE:

If your driver picked you up with “Premier Van” even though you requested “Premier”, *you will be charged Premier Van booking fee if your case meets the following conditions:

  • You had more than 4 passengers on your ride - please refer to Uber Products and Services
  • You had too much luggage to fit in the trunk of a sedan car
  • You agreed to a booking fee when your driver asked