Drivers who partner with Uber agree to maintain a high standard of professional service that includes being respectful and polite. If that was not your experience, please share the details with us on this page.
You can help us improve trip quality by providing a rating for your driver. If you haven’t rated your driver yet, select the trip from the “Trips” section in your Uber app to provide a rating.
If you have other trip related issues, please click on the most relevant link below:
Someone else took this trip: If someone else took the trip you requested but you were charged for the trip
Driver asked to book directly outside of Uber: If your driver asked you to cancel the trip booked from the Uber app and to directly take the trip with them
Report inappropriate driver behaviour: Please use this link for reporting threatening or aggressive language, inappropriate personal questions, sexually suggestive gestures, or comments from the driver