In many cities, JUMP offers discounted rate plans for eligible users. If you are interested in signing up for one of these subscription plans, please review the information below and contact us through the form at the bottom of this page.
WHAT PLANS ARE AVAILABLE IN MY CITY?
Each city has different plans available. Many cities offer Boost Plans for qualifying residents. Some cities also offer Student Plans through participating partner universities. Additionally, there are other monthly plans that may be available.
To see which plans are available in your city, please visit jump.com/cities and select your location. From there, you can learn more about the various plans and how to qualify.
WHAT KIND OF DISCOUNTS DO I GET?
Discounts vary from plan to plan. Visit jump.com/cities for more details.
HOW MUCH DO THE PLANS COST?
All subscriptions plan require an upfront or recurring payment, but the exact amount varies from plan to plan. In some cities, Boost Plans can start as low as $5/year. To learn more about the costs to sign up, please visit jump.com/cities and read more about each plan available in your city.
Please note, in order to process the payment for your plan, you will need a valid credit or debit on file with your Uber/JUMP account. At this time, we cannot use Uber Cash, Uber gift cards, or other prepaid cards to process plan payments.
WHAT DO I NEED TO SIGN UP?
All JUMP subscription plans require the following: Submission of qualifying documents (see jump.com/cities for more details) A valid payment method (credit or debit card) associated with your Uber/JUMP account
If you meet these requirements, please contact our support team using the form below to get signed up.
For instructions on how to add a payment method to you account, follow the instructions on the page below:
HOW DO I SUBMIT MY DOCUMENTS?
Use the form below to attach a photo of the document required to sign up for your desired plan. Please make sure your name is visible and legible and matches the name on your Uber account.
If your documentation belongs to a spouse, relative, or domestic partner, you will need to provide proof of residency showing that you share the same address. This can come in the form of a driver’s license, or any bill with a matching address to the qualifying document.
To see which documents are required for your plan, please visit jump.com/cities.