We're here to help

How do I rent a JUMP bike?

View and reserve available bikes through the Uber or JUMP app. Your trip starts once you make a reservation. Billing begins after 5 minutes.

Bikes reserved in advance can be held for up to 30 minutes. Reservations are automatically canceled if the bike is not unlocked within that time.

NOTE: Some bikes have a QR code between the handlebars. For this type of bike, you must scan the QR code to automatically start your reservation.

. . .

If you're having trouble renting a JUMP bike, please let us know below.
Sign in to get help