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How do I view my credits in the new app?

You currently cannot view your JUMP credits on the Uber app or the updated JUMP app at this time. To view your JUMP credits, you can navigate to app.jumpbikes.com/memberships. Once there, you should be able to see your JUMP credits account balance.

Of note is JUMP credits still apply to JUMP rides on both apps, while Uber Cash currently only works i the Uber app.

If you wish to use either form of payment, please be sure to use the correct application.

If you cannot see your JUMP credits on app.jumpbikes.com/memberships, please fill out the following form:

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