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I can't find a drop off zone

We're sorry to hear that you're not able to see any drop off zones in the JUMP Starter app.

We recommend logging out, force closing the app, and then signing in again. Oftentimes app errors can be resolved through these steps.

If you have already tried basic troubleshooting, you can find a map of drop off zones: t.uber.com/dozs.

Use the search bar to search for your current location. From there, please navigate to the closest dropoff zones to drop off your scooters, but please do not drop off more than 7 scooters at any single drop off zone.

When you drop off the scooters at the drop off zones, please fill out the form below.

Make sure you take photos of the dropped off scooters so that our support team can verify the dropoffs.
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