We're here to help

I'm having an issue with a payment

Check out some payment tips below. If you're still having an issue, you can contact our support team using the form at the bottom of this page.

Payment tips:

- You'll be paid by direct transfer to the bank/debit card account that you provided when you created your JUMP Starter account
- The pay period is from Monday at 4:00 am to the following Monday at 3:59am, with a weekly direct deposit on Thursday, for the weeks you provide the JUMP Starter Services
- To update your account information, you can visit vault.uber.com
- To ensure successful payments, make sure you complete all of the fields in the "Tax Settings" and "Banking" tabs
Sign in to get help