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JUMP bikes and scooters FAQ

WHAT ARE JUMP BIKES AND SCOOTERS?

JUMP is an electric bike and scooter share system that provides convenient and affordable transportation.

WHERE ARE BIKES AND SCOOTERS AVAILABLE?

JUMP bikes and scooters operate in specific areas in your city, called a "system area." Before riding, look at the area map available in the Uber or JUMP app. The system area is outlined with a red boundary line in the JUMP app and a blue boundary line in the Uber app.

You can also view the system area in your city online:

1. Go to jump.com/cities
2. Select your city from the list of cities JUMP operates in
3. Scroll down to "System area." The system area will be outlined in white.
HOW MUCH DO BIKES AND SCOOTERS COST?

The cost to rent a bike or scooter varies by city. Tap "Reserve" when you select a bike or scooter to view the pricing details. You won't be charged until you confirm the reservation.

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WHAT DO BIKES AND SCOOTERS COME WITH?

Bike features:
- Electric motor that makes uphill climbs easier
- 25- to 40-mile travel range (depends on terrain) on a full charge with electric pedal assistance
- Integrated GPS
- Secure locking system

Scooter features:
- Electric motor to give you a boost
- 20- to 25-mile travel range on a full charge
- Integrated GPS