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JUMP STARTER FAQS

Why become a JUMP Starter?

Being a JUMP Starter lets you make money on your own time. You can do it as much or as little as you'd like, where and when you want. It's a great way to get out into your community, see your city, help increase mobility for your neighbours, and help reduce traffic congestion for us all.

What do I need to get started?

You need to be over 18 years old, have a valid driver's license or government issued identity card, military identification, or passport. You will also need to download the JUMP Starter app to your smartphone running iOS 10, Android 5.0 (aka Lollipop), or higher.

Open the app to register as a JUMP Starter. Have your Social Security Number and bank or debit card account number handy - we need those so you can get paid.

You will also need a UL® Certified A/C adapter and a safety vest (both required) to get started. You purchase safety vests and A/C adapters at online retailers or at your local Greenlight Hub (where available).

In addition, we've found that a couple of optional items are useful:

A good pair of work gloves can come in handy, especially in cold weather!

A lightweight, adjustable headlamp can also be helpful

If you're riding a bike, scooter, or motorcycle, experts believe that safe riding begins with wearing a helmet.

Where can I get in-person assistance?

Atlanta Greenlight Hub
3111 Clairmont Road, Suite B
Atlanta, GA 30345
Get Directions

Austin Greenlight Hub
507 Calles St, Suite 120
Austin, TX 78702
Get Directions

Dallas does not currently offer an in-person support center. More details to come on in-person information sessions.

Or, open up the JUMP Starter app's menu, go to the Help section, and look for your answer there, write us a message, or give us a call.