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My direct deposit is late or missing

Your weekly earnings are deposited to your bank account every Tuesday and should appear in your account every Wednesday, but deposits may be delayed due to bank processing times.

If you don't receive your earnings on Wednesday, consider double checking that the banking information on your account is correct.

If you update any banking information on your account, your earnings will deposit the following Tuesday.
As a reminder, earnings are calculated on a weekly cycle, which begins at 4am local time Monday and goes to 4am the following Monday. Each day of the earnings cycle is broken down below:

- Monday: Old earnings cycle ends, the new cycle begins, and payments are processed
- Tuesday: Your earnings are deposited directly into your bank account
- Wednesday: Your earnings should appear in your account

If your banking information was correct and you haven't received your earnings in 3 business days, let us know below.
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