Pick-up FAQ

Finding the shop’s location

To locate the shop, follow these steps:

  • Zoom in on the map pin for precise location details
  • Review the shop’s specific pick-up instructions
  • Get in touch with Support if you need assistance confirming the shop’s address
  • Consider using a third-party navigation app for additional guidance

Parking at the shop

To find parking near the shop, follow these steps:

  • Contact the shop directly to ask about available parking options
  • If parking is unavailable and you can’t pick up the order, you can cancel it in the app without affecting your cancellation rate