Issue uploading documents

If your documents were rejected or you’re having difficulty uploading:

  1. Tap the camera icons in the boxes below to upload or take a picture of your document
  2. If you’re on your phone, select Take photo
  3. If you are on a desktop browser, you’ll be asked to upload a picture saved to your computer
  4. Repeat this for every document you have to submit

Tips for uploading your documents

  • Make sure the image is not blurry. We need to be able to read the text on each document.
  • Please show the entire document in the image. The best thing is to make sure all four corners are visible.
  • We’ll confirm submission and direct you to next steps if there are any issues with the attached documents.

Let us know below if you have specific questions about documents.