In some cases, the map pin may appear in a location different from where the customer intended the order to be delivered.
Even if you deliver to the updated location provided by the customer, the delivery fee will not be automatically adjusted based on additional delivery time.
However, if the address shown in the app differs from the customer’s actual delivery location, you may request a fare recalculation from Support after completing the delivery.
Please note that the recalculation may not result in any additional payment, and the final fare may remain the same as what was displayed on the offer card.
If you are comfortable completing the delivery for the fare shown on the offer card, we would appreciate your support in completing the trip.
If you are unable to continue with the delivery, you may cancel the trip. In such cases, please contact Uber Support after receiving the customer’s request and explain that the delivery address has been changed.
If the delivery is canceled, you may dispose of the order. Please make sure to discard the items appropriately and in a manner that does not cause inconvenience to others.