State and federal laws prohibit discrimination against individuals with disabilities, including those accompanied by service animals. Drivers using the platform agree to follow all applicable laws and Uber's policies, which state that drivers may not deny service to or otherwise discriminate against riders with disabilities.
Any report of unlawful discrimination or trip refusal may result in temporarily deactivating a driver's account while we review the incident.
Additionally, drivers are expected to assist riders using walkers, walking sticks, folding wheelchairs or other assistive devices to the maximum extent possible.