I'm not receiving email, SMS or push notifications

To manage your email, SMS or push notifications from Uber, see instructions below. You'll find steps for updating SMS and push notifications at the bottom of the page.

Unsubscribe from Uber emails

You can’t unsubscribe from transactional messages, including trip receipts and support responses.

Issues receiving SMS messages

If you're having issues receiving SMS messages, make sure:

You're in an area with good mobile reception.
Your phone number is entered correctly in the Uber app.
You're subscribed to SMS notifications from Uber. To subscribe, follow the steps in manage notification preferences.

If you're still having issues receiving SMS messages or resubscribing to Uber notifications, fill in the form below and we'll be in touch to help.

We ask that you give us some additional info so we can confirm your identity. This helps us keep your account secure.

Uber may retain this information, and other elements of this interaction, in accordance with our Privacy Notice and Terms of Use.

Resume email notifications

Resume SMS notifications

First and last name

Email address currently on account

Phone number currently on account

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First six digits of a credit/debit card on file

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Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose 'Confirm email address' to be connected with a member of our team. Writing in from