How do ETAs work?

Before a trip starts, your app provides an ETA for when your driver should arrive at your pick-up location.

After your trip starts, your app provides an ETA for when you should arrive at your destination.

Please note that ETA times are estimates and not guaranteed. A variety of external factors such as heavy traffic or road construction can impact travel time.

Before you request a trip, your app displays a time near your pick-up location pin. This time estimates how long nearby drivers should take to arrive at your pick-up location.

Using the slider at the bottom of your screen, you can view the ETA for each vehicle option available in your city.

After a trip starts, your app will continually update the ETA for your destination.