I lost access to my phone number

If you can't sign in to an existing account because you no longer have access to the phone number or email address associated with the account, fill in the form below and we'll be in touch to help.

The following information is required to keep your account secure.

I need help with a driver account

I need to update the phone number on my account

I need to update the email address on my account

First and last name

New phone number or email address

Current phone number on the account

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Current email address on the account

First six digits of a credit/debit card on file

Screenshot of your new phone number from Device Settings (min: 0, max: 1)

Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose 'Confirm email address' to be connected with a member of our team. Writing in from