Reserve Tickets to Experiences

How does Uber Explore work?

We work with third party partners to find experiences in your area at the best price for you. Our newest partner, Viator, has made booking tours and activities easier, by allowing you to reserve tickets directly in the Uber app.

How do I make a booking?

When you’re ready to make a booking:

  1. Open up Uber Explore in the Uber app.
  2. Choose an experience you’d like to attend.
  3. Select the date and the number of travelers.
  4. Select your ticket and fill out the booking details.
  5. Tap Book Tickets to finalize your purchase.

What is the cancellation policy?

You can cancel your booking at any time, but in order to receive a refund you must cancel 24 hours before the travel date and time. The refund amount will appear at the bottom, just before you cancel your booking, and will be processed within 5-7 business days.

How do I make changes to my booking?

Learn how to manage your booking here.

Terms of Use

Uber has partnered with Viator to provide access to help you find and book interesting experiences in your area. Please note, Uber and Viator are not travel or tour agencies and we do not provide any of the experiences listed ourselves. When you make a booking, you will be purchasing a tour, ticket or other service directly from a third-party supplier.

Viator Terms of Use

These Terms of Use apply to any bookings you make through the Uber Explore platform with Viator. Please read these Terms of Use carefully, as they contain important information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. By accessing or using Viator’s services, you are indicating that you have read these Terms of Use and agree to be bound by them. If you do not agree with all of these Terms of Use, you are not permitted to access or use the services.