Couriers who accept more requests, cancel less, and provide reliable service will receive priority access to higher-paying deliveries through a new Uber Eats Pro reward called Preferred Deliveries.
The pilot will launch on the following dates in these select cities:
Preferred Deliveries can help you maximize your time and earnings while on the road by giving you priority access to higher-paying restaurant deliveries.
Gold couriers will be prioritized over Green couriers nearby and Platinum and Diamond couriers will be prioritized over Gold and Green couriers nearby.
There are four categories of eligibility for preferred deliveries. * Green * Gold * Platinum * Diamond
Acceptance rate helps determine which category you’re in. Every delivery you accept will get you closer to the next category, or status. There are no requirements to achieve Green status.
When the pilot launches in your market, the acceptance rate will be:
Acceptance rate, cancellation rate, and satisfaction rate will be based on your last 100 exclusive trip requests received.
For new couriers, the acceptance rate, cancellation rate, and satisfaction rate is calculated after the first 10 exclusive trip requests.
Rejecting trip radar requests doesn’t count against your acceptance rate. For additional information on understanding acceptance and cancellation rate, refer to our blog.
Gold
Platinum
Diamond
To keep your current status and its rewards, you must always meet the eligibility requirements. If you no longer meet the criteria for your status, you will be moved to the appropriate status based on your current eligibility.
Uber Eats Pro is a monthly program, so your points start back at 0 at the beginning of each month.
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