Errand payment issues

Understanding Errand payments

According to our Terms & Conditions, Uber is not responsible for the value and the conditions of an Errand.

Payment and delivery must be agreed upon directly between the customer and you.

Need more help?

In case you need clarification of the value of the trip you made by delivering the Errand, please share with us the information below, so we can support you in the best way:

Date of the Errand

Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

Time of the Errand

Pickup point

Drop off point

Tell us about the payment that you didn’t receive (value of the Errand, value of the trip or both):

What was the value of the Errand?

What was the total value? (Trip + Errand)

Share an image of the receipt with the details of the trip: (max: 1)

Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose "Confirm email address" to be connected with a member of our team. Writing in from