If you’re facing issues while trying to pick up an order, here’s what you can do:
Contact the store directly
- The store is in charge of getting your order ready
- Use the Driver app to get in touch with the store for assistance
If you can’t reach the store
Follow these steps to contact Uber Eats Support:
- Open your Driver app
- Tap the menu icon (three lines or dots, depending on your device)
- Choose Help
- Select Call Support, then tap Call to get immediate help