Uber Reserve lets you request rides at least 15–30 minutes in advance (depending on the city). This option is available in many areas, and it's expanding to new cities.

Creating a reservation

To request a reservation, open your app and follow these steps:

1. Select the Reserve icon on the app's home screen
2. Enter your pick-up and drop-off location, then select your pick-up time
3. Select Confirm
4. Choose your vehicle option on the product selector screen, then select Reserve
5. Once you confirm those details, select the Reserve icon on the home screen then see the Upcoming trips section to view or update your reservation

Reservations cost

When you request an Uber Reserve trip, the trip price you see will be an estimate that includes a reservation fee, which may vary depending on the pick-up location and the day and time of your trip. This fee is paid by riders for their driver's additional waiting time and time/distance spent traveling to the pick-up location.

Updating or cancelling a reservation

Select the Reserve icon on the home screen, then use the Upcoming trips section to cancel, update or review your upcoming reservations at any time.

You can cancel a reservation at no charge up to an hour before the start of the ride.

If you cancel less than 60 minutes before the scheduled start time and the reservation has already been accepted by a driver, you’ll be charged a cancellation fee.

A reservation can be cancelled at no charge if the driver is expected to be more than 10 minutes late once they start heading toward the pick-up location.

You can find the cancellation fee amount that applies to your trip by selecting See terms from the in-app time selection screen that appears when you reserve a ride, and scrolling down to your preferred product type.

Reserving airport pick-ups

Reserve airport pick-ups let you plan your pick-up from the airport in advance. You can focus on making your way through the airport, and your driver will be waiting once you select Pick me up.

To request a reserved airport pick-up:

1. Select the Reserve icon in the Uber app
2. Enter your pick-up airport under the pick-up location
3. Enter your destination under Where to?
4. Select your pick-up date
5. Enter your flight number
6. Select a vehicle option, then select Reserve

If reserving an airport pick-up isn't available in your area, the app will notify you to request an on-demand trip after your flight.

The driver gets notifications through the app if your flight is delayed, will land early, and once you land. Waiting time is included once your flight lands, allowing time to collect luggage if needed. Your driver will wait at the airport, but won't go to the roadside until you notify them in the app that you're ready. Standard Uber Reserve cancellation fees will apply.

Other features

Upfront driver matching

When possible, a driver will accept your request before the pick-up time rather than shortly before the ride. You'll be notified when a driver accepts your trip request in advance.

Estimated pick-up and drop-off times

Reservations automatically determine the right pick-up or drop-off time for the trip, based on your chosen departure or arrival time.

Arrive early and wait

Drivers will arrive a few minutes early for your pick-up, and they'll wait:

• Up to 5 minutes after the scheduled pick-up for UberX, Uber XL and Comfort trips
• Up to 15 minutes for Exec, Exec SUV and premier trips

Reserve pricing

All reservations will have an upfront price, which includes a reservation fee.